Dispute Resolution

(940) 867-9761

Do You Know?

Mediation and other alternative dispute resolution processes are important tools for resolving negative workplace conflict before it becomes destructive and expensive while preserving and improving workplace relationships. The earlier in the conflict mediation is employed, the better.

In addition to mediating conflicts that need an outside, objective person, My HR Department can train managers to resolve most conflicts themselves and to harness the creative, problem-solving power in positive conflict.

Our Services Include

  • Mediation
  • Conflict training
  • Workplace investigations
  • Supervisor/manager coaching
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Training should be focused on  both reducing risk and improving performance.  The areas supervisors need training in can be summarized with the 6 C’s of Training: Compliance, Communication, Collaboration, Conflict, Change, and Coaching.  I have used the 5 C’s, but overtime have found the concept of Collaboration important enough to separate it out for emphasis.

You’ll note that with the exception of Compliance, all of these areas are skills that fall under the umbrella of leadership.  We are really training supervisors on leadership and adding knowledge about compliance.

 

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My HR Department is ready to help. Contact Us today for a Free Consultation.

(940) 867-9761