About
My HR Department

 

Our mission is simple. My HR Department helps your company be more profitable. We succeed when you succeed.

Our Values:

  • Operate ethically – always
  • Keep our commitments to ourselves, our partners, and our clients
  • Treat our clients, partners and employees with respect
  • Collaborate with our partners to provide the best service possible to our clients
  • Stay current in our profession

Our Story

How We Got Started

I spent 21 years in the Air Force, culminating in an assignment at Sheppard AFB as the Commander, 82nd Mission Support Squadron (the HR office for the base). When I retired from the Air Force, I spent a year performing executive search for the construction industry and did not find the work fulfilling, so took a job as Director of HR at the Clinics of North Texas. Later, I became the Co-COO for the Clinic. In 2008, I left there to start my own business.

Where We Are Now

We help our clients becomes more successful by better leveraging the skills of their people.

We work with businesses in various sizes in a wide range of industries. For larger companies we consult or handle outsourced projects and supervisor/manager training, while smaller businesses outsource their HR demands to us so that they can focus on their work and clients.

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Our Social Responsibility

My HR Department believes it is important to give back to our professional community and to the community in which we operate. We allocate 2 – 5 % of revenue to various projects and programs in the community.

How does My HR Department ensure confidentiality of my information?

This is an important question. We often encounter sensitive information, and we take the responsibility for safeguarding information about you and your employees seriously. We will sign a non-disclosure/confidentiality agreement before starting work and are open to discussing how access will be controlled at any time. We take protecting you seriously.

How does My HR Department offer any discounts?

We offer 501(c)(3) and (6) a 15% discount on outsourced services.

Those same organizations receive a 25% discount on most single-project consulting services.

How will I be billed for services?

Billing is done of the first of the month. For outsourcing clients, work is billed in advance. For consulting projects, billing will be as agreed. 

What is the difference between “Outsourcing” and “Consulting”?

Outsourcing is contracting out a service a company decides it no longer wishes to do. Company management may be trying to reduce costs, get a better outcome, or focus on their core business and therefore, get rid of some largely administrative tasks. For example, a company may decide rather than deal with recruitment, they would rather hire a company to do all of the actions involved with recruitment and pay for the service. Outsourcing is a long-term relationship.

In a consulting arrangement, the company is paying for expertise it doesn’t have on a temporary basis to support a specific goal. For example, the company may feel its benefits program doesn’t meet the needs of the company as a recruitment and retention tool or may be too expensive to support with company resources available. My HR Department can provide expertise to design and negotiate a better mix of benefits for the employer. Generally, this would be a short-term assignment, although there may be situations where a long-term arrangement is called for.

How does My HR Department charge for services?

For our Business Process Outsourcing arrangment, pricing is completely customized, depending upon the size and type of company you are, the services you want us to do for you, and the accessiblity and responsiveness you require (a 24/7 agreement is more expensive than a regular-business-day agreement, for example.) Call us to discuss your needs at 940-867-9761.

If the agreement is for consulting services, you have multiple options.

In most cases, charges are per-project based upon the Statement of Work (SOW) agreed upon. We believe this makes clients more confident as there are no unexpected charges. Of course, if additional requirements are added after an agreement is reached, there will be additional charges, but a well-thought-out SOW can preclude most of these situations.

However, we recognize that some work is best approached on a per-hour basis and in that case, a per-hour charge will be applied.

There are some cases in which a day rate makes sense, especially on a multiple day assignment. Day rates depend upon location, duration and expenses.

We also provide the option for retained services for companies who want to have a regular, monthly amount for budgeting purposes to cover routine questions and certain regular, recurring tasks (like annual handbook, job description reviews) agreed to. This agreement is less expensive per hour in many cases.

We will provide options–in the end, the client makes the choice of what works best for them.

How do I know you are doing what you say you are?

We will set up regular updates on the status of your project or support services. You are welcome to have someone audit our work any time. Just arrange a time so we can have the appropriate person and documents readily available. If your current provider is not willing to do that, then you should be concerned

How fast will My HR Department complete the agreed work?

It depends upon the complexity of the task and other work already agreed to. However, the timeline will be agreed to as part of the Statement of Work, so the client will know when the work will be completed.

How do I know you have completed the agreed work?

We will set up regular updates on the status of your project or support services. You are welcome to have someone audit our work any time. Just arrange a time so we can have the appropriate person and documents readily available. If your current provider is not willing to do that, then you should be concerned.

Can I pay by credit card or ACH Transfer?

Yes, we can make those arrangements.